Privacy Policy

This Privacy Policy ("Policy") describes how PostAutomatic Inc. ("PostAutomatic," "we," "our," or "us") collects, uses, processes, and discloses your information, including personal information, in conjunction with your access to and use of the PostAutomatic.com website and services.

1. Scope and Application

1.1. This Policy applies to all users of PostAutomatic's services, including registered users and visitors to our website.

1.2. By accessing or using our services, you signify your understanding of and agreement to the collection, use, and disclosure of your information as described in this Policy.

2. Information Collection and Use

2.1. Information You Provide

• Account Registration Information: Name, email address, authentication credentials
• Profile Information: Professional details, preferences, settings
• Payment Information: Billing details processed through secure payment providers
• Content Data: Posts, schedules, drafts, and publishing preferences
• Communication Data: Support requests, feedback, survey responses

2.2. Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Access times, page views, feature usage patterns
• Log Data: IP addresses, error reports, performance data
• Location Data: General location inferred from IP address

2.3. Third-Party Information

• Authentication Services: Data from OAuth providers
• Social Media Platforms: Connected account information
• Analytics Providers: Usage and performance data

2.4. Social Media Integrations

When you connect social media accounts, we collect:

• LinkedIn:
  • Profile information and credentials
  • Company page access and permissions
  • Post publishing capabilities
  • Analytics and engagement data
• Instagram Business:
  • Business account information
  • Page access and permissions
  • Media publishing rights
  • Content performance metrics
• Facebook:
  • Page management permissions
  • Publishing capabilities
  • Audience insights
  • Engagement statistics
• Threads:
  • Account access permissions
  • Posting capabilities
  • Engagement metrics

3. Use of Information

We use collected information for:

• Service Provision:
  • Account management and authentication
  • Content scheduling and publishing
  • Feature access and customization
• Service Improvement:
  • Performance monitoring and optimization
  • Feature development and testing
  • Bug fixing and technical support
• Communication:
  • Service notifications and updates
  • Support responses and assistance
  • Marketing communications (with consent)

4. Data Sharing and Disclosure

We share information with:

• Service Providers:
  • Cloud hosting and storage providers
  • Payment processors
  • Analytics services
  • Customer support platforms
• Third-Party Integrations:
  • Social media platforms (when authorized)
  • Authentication providers
  • Content processing services
• Legal Requirements:
  • Court orders and legal processes
  • Government requests
  • Protection of rights and safety
• Social Media Platforms:
  • Content posted through our service
  • Engagement metrics and analytics
  • Account connection status
  • Publishing permissions and access tokens

5. Data Security

We implement security measures including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training and data access policies
• Social Media Security:
  • Encrypted storage of access tokens
  • Regular validation of connection status
  • Automatic token refresh mechanisms
  • Immediate token revocation on disconnection

6. Data Retention and Deletion

We retain information as follows:

• Account Information: While account is active plus 30 days after deletion
• Content Data: As specified in user settings or until account deletion
• Usage Logs: 90 days for security and performance analysis
• Billing Records: As required by applicable laws

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request data deletion
• Object to processing
• Export your data
• Withdraw consent

8. Cookie Policy

We use cookies and similar technologies for:

• Essential Operation:
  • Authentication and security
  • Service functionality
  • User preferences
• Analytics and Performance:
  • Usage patterns
  • Service optimization
  • Error tracking

9. International Data Transfers

We may transfer, store, and process your information in countries other than your own. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Data processing agreements
• Compliance with cross-border transfer requirements

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we'll take steps to delete such information.

11. Changes to This Policy

We may modify this Policy at any time. We will notify you of material changes through our services or by other means. Your continued use of our services after such notice constitutes acceptance of the changes.

12. Contact Information

For questions or concerns about this Policy, please contact our Data Protection Officer:

13. Social Media Platform Terms

By connecting your social media accounts to PostAutomatic, you acknowledge and agree to the following:

• Platform Compliance:
  • You must comply with each platform's terms of service
  • Content must meet community guidelines
  • You are responsible for maintaining necessary permissions
• Account Access:
  • You authorize PostAutomatic to post on your behalf
  • You can revoke access at any time
  • We will maintain secure storage of access tokens
• Content Responsibility:
  • You retain ownership of your content
  • You are responsible for content compliance
  • We may remove content that violates terms
• Data Usage:
  • Analytics data may be collected and stored
  • Performance metrics will be shared with you
  • Aggregate data may be used for service improvement
• Platform Limitations:
  • Service availability depends on platform API status
  • Features may change based on platform updates
  • Rate limits and quotas may apply
• Account Requirements:
  • LinkedIn: Professional account in good standing
  • Instagram: Business account required
  • Facebook: Page admin permissions needed
  • Threads: Valid account with posting permissions